Privacy Policy
Last updated: January 30, 2025
This Privacy Policy explains how Sorobu ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Sorobu operates the website sorobu.io and provides tools for building advanced Notion database queries.
Data Controller: Sorobu
Contact: hello@sorobu.io
Twitter: @sorobu_io
2. What Data We Collect
When you join our waitlist or use our services, we may collect:
Waitlist Data
- • Email address (required)
- • Name (optional)
Automatically Collected Data
- • IP address (for security and analytics)
- • Browser type and version
- • Pages visited and time spent
3. Why We Collect Your Data
We use your personal data for the following purposes:
Waitlist Communication
To notify you when Sorobu launches and send important product updates.
Customer Support
To respond to your questions and provide assistance.
Service Improvement
To analyze usage patterns and improve our product.
Security & Compliance
To prevent fraud, ensure security, and comply with legal obligations.
Legal Basis (GDPR): We process your data based on your consent (Article 6(1)(a) GDPR) and our legitimate interests in operating and improving our service (Article 6(1)(f) GDPR).
4. How We Store and Protect Your Data
Your data is stored securely using industry-standard security measures:
Storage Location
Waitlist data is stored by Tally, our form provider, which is based in Belgium (EU) with servers located in Europe. All data is encrypted in transit (TLS) and at rest (AES-256).
Security Measures
- ✓ Encrypted data transmission and storage
- ✓ Access controls and authentication
- ✓ Regular security audits and updates
- ✓ GDPR-compliant data processing
5. How Long We Keep Your Data
We retain your data for the following periods:
Until Sorobu launches, then for 12 months after launch to allow you to sign up. After that, we'll delete inactive waitlist emails.
Customer support inquiries are kept for 2 years for quality assurance and legal compliance.
Anonymized analytics data is kept for 3 years to track long-term trends.
You can request deletion of your data at any time by contacting us at hello@sorobu.io.
6. Who We Share Your Data With
We share your data only with trusted service providers who help us operate our business:
Tally (Form Provider)
Location: Belgium (EU)
Purpose: Waitlist form collection and storage
GDPR: Data Processing Agreement in place
We never: Sell your data, rent your data, or share it with advertisers or third-party marketers.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
🔍 Right to Access
Request a copy of the personal data we hold about you.
✏️ Right to Rectification
Correct any inaccurate or incomplete data.
🗑️ Right to Erasure
Request deletion of your personal data ("right to be forgotten").
📦 Right to Portability
Receive your data in a machine-readable format.
⛔ Right to Object
Object to processing of your personal data.
🚫 Right to Withdraw Consent
Withdraw your consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days as required by GDPR.
8. Cookies and Tracking
We use minimal cookies and tracking technologies to improve your experience:
Essential Cookies
Required for the website to function properly (e.g., session management).
Analytics Cookies
Help us understand how visitors use our website (anonymized data).
You can disable cookies in your browser settings. Note that some features may not work properly if cookies are disabled.
9. International Data Transfers
Your data is primarily stored in the European Union (Belgium) through our service provider Tally. If we need to transfer data outside the EU, we will ensure appropriate safeguards are in place, such as:
- • Standard Contractual Clauses (SCCs) approved by the European Commission
- • Transfers to countries with adequacy decisions
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- • Update the "Last updated" date at the top of this page
- • Notify you by email if you're on our waitlist
- • Post a notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Contact Information
Right to Lodge a Complaint
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority. For EU residents, you can find your authority at: edpb.europa.eu